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Many products print the full list only on the box. Take a photo of the box. If you no longer have it, use Find by Photo at the top of the add screen and photograph the front. AI identifies the product and finds the list online, and only a list that matches its source page is used. If nothing is found, tap Add without it below the ingredient field and pick actives such as retinoids or AHAs yourself.

10 times per device for free, and 50 times a month after you unlock the weekly schedule. If the list can’t be found online, it doesn’t count. You can see what’s left in Settings › AI.

We ask for your consent the first time you use an AI feature. What’s sent: the product name and brand, ingredient lines the dictionary couldn’t match together with the ingredient text, and the one front photo you choose for Find by Photo. Location and other details are removed from the photo first. Ingredient label photos are read only on your device. You can withdraw consent in Settings at any time. See the Privacy Policy for details.

Warnings are only as strong as the evidence we’ve checked in the literature. Caution means layering the pair at the same time can add up to irritation. Don’t use together is for pairs with direct evidence, such as one ingredient breaking down the other. Tap References under a warning to see the papers. References are regularly rechecked against the originals.

Layloop provides general cosmetic-use information, not medical advice. If you have a skin concern, talk to a doctor.

Weather adjustments can be turned on in Settings after you unlock the weekly schedule. If you didn’t allow location access, you can pick a city instead. Location is used on your device only to get Apple Weather and is never sent to our server.

Adding products, checking ingredient conflicts and the morning/evening order for daily products are free. A one-time purchase unlocks the weekly schedule (times per week, weekdays, ramp-up, skin cycling), weather adjustments and unlimited products. It’s not a subscription.

On a device signed in with the Apple ID you bought with, tap Settings › Restore Purchase. The purchase is available only to the buyer’s Apple ID (Family Sharing is not supported). Apple handles payments and refunds; you can request a refund at reportaproblem.apple.com.

With iCloud turned on for the same Apple ID, your products and routine move to the new device. Layloop has no separate account.

Deleting the app removes the products and routine on your device. Data left in iCloud can be removed in iPhone Settings › Apple Account › iCloud › Manage Storage. To delete the AI usage count kept on our server, email us with your Support ID.

Email us what you were doing and what happened, your iOS version, a screenshot and your Support ID.